Frequently Asked Questions
Mental Health Service Frequently Asked Questions
Reaching out for support can come with many questions, and that’s completely understandable.
Whether you are exploring therapy, neurofeedback, assessments, or simply wondering where to begin, we hope this page helps answer some of the most common questions about services at MindSpa Mental Health Centre.
If you cannot find what you are looking for, our team is always happy to help.
What is MindSpa Mental Health Centre?
MindSpa Mental Health Centre is a multidisciplinary mental health clinic offering therapy, neurofeedback, assessments, psychoeducation, and wellbeing support for individuals, couples, families, professionals, Veterans, and First Responders.
Our approach is warm, compassionate, evidence-informed, and focused on helping people feel supported in a safe and welcoming environment.
Services are available both in person and virtually.
Where is MindSpa located?
MindSpa Mental Health Centre has locations in:
- Kanata
- Gloucester
- Pembroke
Virtual appointments may also be available depending on the service and clinician.
How do I get started?
Getting started is simple.
You can contact the MindSpa team or book a consultation to discuss what type of support may be the best fit for your goals, concerns, and preferences.
If you are unsure where to begin, we can help guide you.
Do you offer virtual therapy?
Do I need a referral?
Are services covered by insurance?
Do you offer direct billing?
What should I do if I am in crisis?
MindSpa Mental Health Centre is not a crisis service.
If you are in immediate danger or experiencing a mental health crisis, please call emergency services, go to your nearest emergency department, or contact crisis support services.
In Canada:
• Call 9-1-1 for emergencies
• Call or text 9-8-8 Suicide Crisis Helpline
• Contact your local crisis line or mental health support services