Intake Calls
Intake Calls — Start Your Mental Health Journey at MindSpa
At MindSpa Mental Health Centre, our Intake Calls are your first step toward meaningful support, personalized care, and a therapy plan designed just for you. We know that reaching out for help is a big step — and our intake process is built to be clear, compassionate, and empowering.
What is an Intake Call?
Our free intake calls are a short, confidential phone conversation (typically 15–20 minutes) with one of our intake specialists. During this call, we’ll help you:
Understand the range of psychotherapy services we offer.
Talk through your goals and mental health needs.
Find the best therapist or service match for your unique situation.
Answer your questions about therapy, our team, and next steps.
Whether you’re seeking support for anxiety, depression, trauma, ADHD, relationship challenges, or life transitions, this call helps you start with confidence.
At MindSpa Mental Health Centre, we are dedicated to helping you find the right therapist for your needs. Our intake calls are free, and we are here to guide you through the process. Contact us today to learn more about our services and to schedule your free intake call.
What to Expect During Your Intake Call
Your intake call is a safe, non-judgmental space where we get to know you and your needs. During the call, we may ask about:
What brings you to therapy right now
Your current symptoms or concerns
What you’ve tried in the past to manage your mental health
Your support goals and what you hope to achieve
Any questions you have about therapy options, therapists, or treatment plans
This is also your opportunity to ask questions — including things like how therapy works, what types of therapy we offer, cost, session format (in-person or online), and more.
We treat all intake conversations with complete confidentiality and respect for your privacy.
Questions may include: What brings you to therapy? What are your current symptoms? What have you done in the past to manage your symptoms?
Why MindSpa’s Intake Call Matters
We’re here to make your first contact with mental health support easy and welcoming — no pressure, no waitlist, no confusion. Many clients tell us that just having someone listen with care and clarity puts them at ease.
Our intake team is trained to help you:
Clarify your mental health needs
Understand the right therapy style for you
Connect with therapists who fit your goals and personality
Learn about scheduling, virtual options, and fees
Get started quickly — sometimes the same week
Our Ottawa psychotherapists strive to provide a safe space for anyone seeking help. Our therapy intake calls are confidential, and we understand the importance of privacy. We also recognize the unique challenges that individuals may face when seeking therapy. We want to ensure you are receiving the best care possible. Let our Ottawa psychotherapists help. Call today!
Ready to Start?
Book your free intake call today and begin your personalized mental health journey. We’re here to support you — every step of the way.
📞 (613) 592-1001
📧 hello@themindspa.ca
MindSpa offers both in-person and online support across Ottawa, Kanata, Gloucester, and virtually across Ontario.